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Contact Form

This form is just for communicating with the company. If you wish to make a transportation reservation, please use the other form on this page.

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Impaq Transportation Contact Information

Our contact information is provided below. We recommend contacting us using the form below. If you prefer, you may call us or email us using the provided information.

 

Impaq Transportation and Community Services, LLC

Impaq Transportation Online Reservations

The best way to make a personal transportation reservation with Impaq Transportation and Community Services, LLC is to complete and submit the online transportation reservation form below. If you prefer, you may call us and we will schedule your transportation over the phone. Be sure to let us know if you have any questions.

Intercounty Transport

We can pick you up within Harris, Liberty, Montgomery, Fort Bend, Brazoria, or Galveston Counties of Texas and transport you to the destination of your choice. We provide both in-county and out-of-county transportation services. No transferring from one county vehicle to another county vehicle to get to one destination.

IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.

Please note that we do not have wheelchair van services at this time.

Due to the overwhelming need for medical transportation, we are reviewing each request to determine our availability. Please do not pay for a ride until you have been contacted and confirmed by an IMPAQ associate. We apologize for any inconvenience this may cause.

How It Works

We Pick You Up Anywhere

We can pick you up anywhere within Harris, Liberty, Montgomery, Fort Bend, Brazoria, or Galveston Counties of Texas. Your destination can be outside of these counties.

Choose Your Driver

If you have a preferred driver, just let us know and we can arrange for that driver to pick you up.

Flat Rate Fee

Current transportation fee is $2.00 per mile plus a $10 booking fee.
Dialysis transportation is available at $100 per week for trips 10 miles or less. Clients who pick up address is between 10-20 miles of the dialysis center is $150 per week.

If a center is 20 miles or more from your residence, please contact us for pricing.

We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.

Impaq Transportation and Community Services Fee Chart

 

Flexible Cancellation

If you need to cancel your scheduled transportation, just let us know within 24 hours and there will be no cancellation fee.

Faq

FREQUENTLY ASKED QUESTIONS

Personalized transportation is a one-to-one transport service. You will not be required to share a ride with another passenger. Personalized transportation also ensures prompt return home with minimal to no wait time for pick up following appointments. Personalized transportation is a COVID-friendly way to reduce possible exposure and ensure you arrive to your destination safely and timely.

Be sure to contact your transportation provider as soon as you know about an appointment. It is helpful to request the service at least five business days before your appointment. If you have more than one appointment that is ongoing, you can also request transportation to cover those appointments. We prefer at least 24-48 hours advance notice for transportation services. However, please contact us for same day services which will incur additional charges.

The pickup location for transportation services must be within Harris, Liberty, Montgomery, Fort Bend, Brazoria, or Galveston Counties of Texas. There are no mileage restrictions. We hope to expand our coverage area in the future.

Impaq Transportation and Community Services, LLC does not currently contract with any insurance providers. Our services are private pay only. There are some Medicare Advantage Plans and Medicaid plants that cover medical transportation services. However, we recommend you contact the number on the back of your insurance card for information.