Community and Transport Resources

Community and Transport Resources for Clients

Impaq Transportation and Community Services, LLC is owned and operated by a Licensed Master Social Worker who has over sixteen years of experience working with underserved populations. Through extensive research and client self-reports we have comprised a list of resources that will benefit those we serve. We have licensed professionals and social work interns on staff available to assist clients with accessing resources free of charge. Please contact the resources directly or one of our professionals for help accessing these services.

Note: As of 10-21-2020, The Texas Department of Health and Human Services are reporting no wait list for Emergency Response Services. If you or a family member would benefit from this service, please contact 713-692-1635.

NeedyMeds is a national non-profit organization that maintains a website of free information on programs that help people who can’t afford medications and healthcare costs.


Phone 713-225-0119

METROLift is a shared-ride public transit service. In accordance with the Americans with Disabilities Act (ADA), travel times and the timeliness of service are comparable to METRO’s fixed route bus service. Contact them at 713-225-0119.

Offering free cleaning services for women diagnosed with cancer.

Alzheimer’s Association

The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support. For caregiver support and assistance with patient’s diagnosed with Dementia/Alzheimer’s, please visit the website.

Harris County RIDES Program

Phone 713-368-7433

RIDES is a great option for people for whom public transportation is either unavailable or inaccessible — helping eligible residents make doctor’s appointments, do grocery shopping or otherwise just get around and remain independent. RIDES is a curb-to-curb subsidized program that allows eligible customers and participating agencies to purchase transportation services at a significant discount. Contact them at 713-368-7433.

Your Texas Benefits

State benefit programs help people with little or no money who are in need. Visit the website to apply for SNAP food benefits/TANF/Medicaid.

Texas Health and Human Services

Phone 713-692-1635

If you or someone you know would benefit from long term care in-home services please visit this website or contact the Texas Department of Health and Human Services Intake Line at 713-692-1635.

Most Popular Services:

  • Provider/Caregiver Services
  • Emergency Response Services
  • Home Delivered Meals
  • Star Plus Waiver

Area Agency on Aging of Harris County

Phone 832-393-4301 – Harris County

Phone 281-633-0157 – Fort Bend, Brazoria and Galveston County 

The Area Agency on Aging aims to help Older Texans remain independent and healthy in the community through services and assistance with Medicare. Contact them at 832-393-4301.

  • Access and assistance services
  • Care coordination
  • In-home services
  • Supporting services
  • Caregiver support coordination
  • Evidence-based classes
  • Long-term care ombudsman
  • Nutrition programs (Ensure/Boost with physician’s order)
  • Public awareness and advocacy
  • Veterans directed home and community based services
  • Incontinence Supplies (Adult Briefs/Diapers/Wipes/Bedliners)

Texas Advance Directives

Advance directives are legal documents that allow you to convey your decisions about end-of-life care ahead of time. They provide a way for you to communicate your wishes to family, friends and health care professionals, and to avoid confusion later on.


Impaq Transportation and Community Services, LLC provides cost-effective, timely medical transport services for individuals who are elderly, chronically-ill, or disabled. Impaq Transportation services the underserved communities of Harris, Fort Bend, Brazoria, and Galveston Counties to promote clinical compliance and remove psychosocial barriers to care. These medical transport resources are made available to assist our clients.

Start a Reservation

It’s easy to make a reservation for your non emergency medical transportation. Please complete the online reservation form. If you prefer to speak to someone, we can schedule your reservation over the phone.

IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.