Providing Personalized Transportation Services
Including Ambulatory and Wheelchair Transport in addition to non-emergency medical transportation
Impaq Transportation and Community Services, LLC provides personalized, cost-effective timely personalized transportation services to the elderly, chronically-ill, and disabled populations in underserved communities to aid in clinical compliance and decreased social isolation.
Transportation services are offered for any clinical appointments and social events. Transportation Services are provided by individuals who reside within these communities to reduce overhead expenses, limit the time our clients spend in the vehicle and ensure prompt arrival and safe transport.
* Harris, Liberty, Montgomery, Fort Bend, Brazoria, and Galveston Counties.
Please note that we do not have wheelchair van services at this time.
IMPORTANT
Ambulatory Transport
If the patient is able to walk with support, sit upright for the duration of the ride, and transfer safely in and out of a passenger vehicle (with or without support), then our ambulatory medical transportation is the right choice for you.
Wheelchair Transport
For non-ambulatory passengers, our team of transport professionals are trained in assisting passengers with transferring into a passenger vehicle for safe and dependable transport services.
This is a great choice for getting to and from doctor’s appointments, outpatient clinics, as well as non-emergency hospital visits for example day surgery or outpatient surgery. If client is in need of support/escort services to their medical appointments, please see the section on Patient Transport Assistance.

Doctor's Appointment Transportation
Never miss a doctor’s appointment again. With just a phone call, we can reserve reliable transportation for you to get to your medical appointment. We can even accompany you.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.

Outpatient Procedure Transportation
Most procedures require patients to take sedatives before the procedure. Outpatient clinics usually request the name and contact information for the designated driver upon arrival. Let Impaq Transportation relieve your worry. We will ensure your safe and prompt arrival for your appointment and return home.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.

Transportation FOR SOCIALIZATION & SHOPPING
Our company is committed to providing high quality, comfortable, reliable and affordable non-emergency medical transportation. Customer care and safety are our top priorities.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.
NOTICE
We Offer Personalized Transportation Services Both Medical & Non-Medical
Please note that we do not have wheelchair van services at this time.
Medical Transportation
- Outpatient Procedures
- Doctor's Appointment
- Lab Tests
- X-Rays, CT Scans, MRI
- Rehabilitation Center Visits
- Dental & Vision Appointments
Non-Medical Transportation
- Grocery Store
- Pickup Prescriptions & Errands
- Community Group Meeting
- Church
- Visit Grandkids or Friends
- Shopping

We are committed to providing reliable, efficient, and safe transportation to our clients. All vehicles are maintained mechanically and have roadside assistance readily available to respond in an emergency. We also have back up drivers who are readily available to respond in an emergency to ensure our clients arrive to their appointments and return home safely and on time.
Market rate shows that many transportation providers offer a fluctuating fee schedule based on traffic, time of day and other analytics. By utilizing transporters within the communities served, we are able to offer flat rate fee transportation.
Flat Rate Fee
Current transportation fee is $2.25 per mile plus a $10 booking fee.
Dialysis transportation is available at $150 per week for trips 10 miles or less. Clients who pick up address is between 10-20 miles of the dialysis center is $200 per week.
If a center is 20 miles or more from your residence, please contact us for pricing.
Our transporters are committed to getting you to and from your medical appointments safely. They have received extensive training on properly transporting fragile and vulnerable clients with multiple co-morbidities. They are willing and able to provide minimal assistance.
They are not allowed to lift clients or transfer patients from their wheelchairs to the vehicle.
However, they will gladly fold the wheelchair and place it properly in the trunk and retrieve it as needed for the client to be able to attend their medical appointment.
Start a Reservation
It’s easy to make a reservation for your non-emergency medical transportation. Please complete the online reservation form. If you prefer to speak to someone, we can schedule your reservation over the phone.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.