About Us
Wheelchair Transportation, Medical and Non-Medical Transportation Services You Can Rely On
Providing Personalized Transportation Services
Including Ambulatory and Wheelchair Transport in addition to non-emergency medical transportation
Established in 2020, Impaq Transportation and Community Services, LLC offers exceptional, affordable, and reliable personalized transportation for clinical and socialization purposes. We provide individuals without access to dependable transportation a convenient option to their medical appointments, personal shopping, socialization, family visits, or anywhere you need to go.
When traveling becomes a hassle or even impossible, we are here to not only make it possible but to also make it as hassle-free as we can for you. Our staff are experienced and well-trained professionals who have been through extensive training and background checks to ensure you are in good hands when you choose to ride with us. We also serve a wide range of clientele such as nursing homes, therapeutic clinics, hospitals, private clients and more. Wheelchair transportation is not a problem.
Ambulatory Transportation
If the patient is able to walk with support, sit upright for the duration of the ride, and transfer safely in and out of a passenger vehicle (with or without support), then our ambulatory transportation is the right choice for you.
Wheelchair Transportation
For non-ambulatory passengers, our team of transport professionals are trained in assisting passengers with transferring into a passenger vehicle for safe and dependable transportation services. This is a great choice for getting to and from doctor’s appointments, outpatient clinics, non-emergency hospital procedures, as well as personal visits with family and friends. If client need support/escort services to their destination, please see the section on Patient Transport Assistance.
OUR MISSION
OUR VALUES
CORE VALUES
The core values of Impaq Transportation and Community Services, LLC includes integrity, dedication to quality, dependability, and customer-centered services which guide our every move. We have an unwavering focus on safety, client advocacy, sustainability, innovation, and community service.
Non-Discrimination Policy
Impaq Transportation and Community Services, LLC do not discriminate or exclude people on the basis of race, color, national origin, ancestry, religion, sex, marital status, gender, gender identity, sexual orientation, age, or disability. Staff, drivers, and contractors are prohibited from discriminating against clients based on their location or destination. Clients accompanied by a service animal are welcomed.
We Offer Personalized Transportation Services Both Medical & Non-Medical
Please note that we do not have wheelchair van services at this time.
Medical Transportation
- Outpatient Procedures
- Doctor's Appointment
- Lab Tests
- X-Rays, CT Scans, MRI
- Rehabilitation Center Visits
- Dental & Vision Appointments
Non-Medical Transportation
- Grocery Store
- Pickup Prescriptions & Errands
- Community Group Meeting
- Church
- Visit Grandkids or Friends
- Shopping
Start a Reservation
It’s easy to make a reservation for your non-emergency medical transportation. Please complete the online reservation form. If you prefer to speak to someone, we can schedule your reservation over the phone.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.
Solutions When You Can No Longer Drive
When a senior can no longer drive it can pose a huge challenge for both them and their families. With a need to get to medical appointments, grocery stores, and other places finding reliable transportation is a must.
Lashay Dupree, a social worker and the owner of Impaq Transportation and Community Services understands this need. After working for seniors and their families for years Lashay decided to open her company to provide the much-needed solution for this problem.
Today Kim Hegwood will be talking to Lashay Dupree about:
- What motivated you to start a transportation company?
- What challenges are you aware of from a senior/elder person’s perspective?
- What challenges are there for caregivers/children?
- What are the biggest myths associated with transportation services?
- What services do you provide?
- What are some other resources you recommend for transportation services?
Lashay Dupree is the owner of Impaq Transportation and Community Services as well as a Licensed Social Worker with over 14 years of experience in medical social work. She currently serves Houston and the surrounding counties. She has worked in the areas of home health, hospice, regulatory, behavior health, hospital, and Medicare advantage insurance. Lashay is currently working on her LCSW and continues to work diligently to ensure seniors have access to community resources as well as education on navigating the health care system.
Start a Reservation
It’s easy to make a reservation for your non emergency medical transportation. Please complete the online reservation form. If you prefer to speak to someone, we can schedule your reservation over the phone.
IMPORTANT – We prefer at least 24-48 hours advance notice for transportation services; however please contact us for same day services which will incur additional charges.